Mae88 Privacy Policy — How We Protect Your Personal Information
Your privacy is mae88's priority. This policy clearly explains how we collect, use, store, and protect the personal information of users in Malaysia, in line with best practices in data protection.
Effective Date: 1 January 2026
What Information Do We Collect?
In operating the platform, mae88 collects several categories of information from users who register and use our platform. Collecting this information is necessary for us to deliver a secure, efficient, and relevant service to users in Malaysia.
Full name, date of birth, email address, phone number, and identification details submitted during account registration.
Transaction details in Malaysian Ringgit (MYR), including deposit and withdrawal methods via TNG, FPX and online banking.
Device type, operating system, web browser, IP address, and other technical data collected automatically when you use the platform.
Game activity records, access times, pages visited, settings preferences and interactions with mae88 platform features.
How Is Your Information Used?
Mae88 only uses collected information for legitimate, necessary purposes that are directly related to delivering platform services to users.
- Processing account registration, identity verification and user account management.
- Enabling MYR deposits and withdrawals to be processed smoothly and securely.
- Providing responsive, relevant customer support in Bahasa Melayu.
- Sending important notifications related to your account, security, and platform updates.
- Detecting and preventing fraud, account misuse, or suspicious activity.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Improving the user experience through aggregated, anonymised analysis of usage patterns.
Mae88 will not use your information for any third-party marketing purposes without your explicit consent.
Cookie Usage & Session Tracking
The mae88 platform uses cookies and similar tracking technologies to ensure a smooth and secure browsing experience. Cookies are small data files stored on your device when you access our website.
We use two main categories of cookies:
- Essential Cookies: Required for core platform functions such as login, session management, and account security. These cookies cannot be disabled without affecting platform functionality.
- Analytics Cookies: Used to understand how users interact with the platform for improvement purposes. This data is collected in aggregate and does not identify individuals personally.
You can manage your cookie preferences through your web browser. Please note, however, that disabling essential cookies may affect your ability to fully use the features on the mae88 platform.
Data Storage, Security & Information Sharing
Data Retention
All user data is stored on secure servers with strict physical and digital safeguards. Your information will be retained for as long as your account remains active and for any period required under Malaysian law.
The mae88 platform uses SSL encryption for all data transmissions between your browser and our servers, ensuring your information remains inaccessible to unauthorised parties.
Information Sharing
Mae88 does not sell, rent, or share users' personal information with third parties for commercial purposes without your consent.
Information may only be shared with authorised local payment providers to process MYR transactions, or where required by law or relevant regulatory authorities in Malaysia.
Your Rights as a User & How to Contact Us
As a mae88 platform user, you have certain rights regarding your personal information, all of which we fully respect:
Request a copy of the personal information we hold about you at any time.
Request corrections to any inaccurate or outdated information in our records.
Request deletion of your personal data, subject to applicable legal conditions.
To exercise any of the rights above, or if you have any questions about this privacy policy, please contact the mae88 support team by email at [email protected]. We will process your request within a reasonable timeframe and in accordance with Malaysian legal requirements.
This privacy policy may be updated from time to time. Users will be notified of any significant changes via the platform. Continued use after changes are published will be taken as acceptance of the updated policy. For further enquiries, visit FAQ page or contact our support team.
Last updated: January 2026. This policy governs the use of the mae88 platform by users in Malaysia.
Your Security Is Our Priority
Register your mae88 account with confidence — your data is fully protected. If you have any questions about privacy, our team is here to help anytime.